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You are at:Home » CenterPoint Energy ramps up customer communications as 3,300-person expanded workforce continues preparations and emergency response efforts ahead of winter weather system forecasted to impact Texas – CenterPoint Energy (NYSE:CNP)
Commodities

CenterPoint Energy ramps up customer communications as 3,300-person expanded workforce continues preparations and emergency response efforts ahead of winter weather system forecasted to impact Texas – CenterPoint Energy (NYSE:CNP)

News RoomNews RoomJan 22, 2026 10:19 pm EST0 ViewsNo Comments7 Mins Read
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Around 3,300 CenterPoint staff members and agreement employees supporting storm preparation and possible remediation efforts throughout Houston and parts of Southeast Texas

Emergency situation Operations Center totally staffed and operating; 3 staging websites triggering today

Very first everyday functional instruction arranged for this afternoon at the business’s Emergency situation Operations Center

State of Texas problems catastrophe statement ahead of possible effects; ERCOT Weather condition Watch provided for Saturday to Tuesday; grid conditions anticipated to be regular

HOUSTON, Jan. 22, 2026/ PRNewswire/– To assist its clients and neighborhoods remain notified and prepared ahead of this weekend’s anticipated winter season weather condition system, CenterPoint Energy is increase client interactions as the business continues performing its winter preparedness strategy. CenterPoint is sharing info with clients through a variety of channels (e-mails, telephone call, text, and lots of others). It will likewise start hosting everyday functional rundowns at its Emergency situation Operations Center this afternoon to offer an upgrade on developing weather condition designs and provide an extensive introduction of the business’s expanded action efforts.

” We are concentrated on providing for our clients and neighborhoods and we desire them to understand we’re doing something about it now and preparing to react to any effects from this weather condition to our system, since we understand how crucial it is for the neighborhoods we serve to have reputable electrical and gas service they anticipate and are worthy of. Today, as conditions continue to progress, remaining notified is among the most crucial things we can do to keep our clients and their liked ones safe,” stated Tony Gardner, CenterPoint’s Chief Consumer Officer. “We advise clients to prepare now and to bookmark our Action Center for storm-related security ideas in English, Spanish and Vietnamese and to ensure they’re registered in Power Alert Service ® to get winter season storm blackout information, approximated remediation times and customer-specific remediation updates.”

Weather condition upgrade
” Weather condition designs have actually normally trended towards a rather less impactful projection result in the Houston location given that the other day. While those patterns are favorable and continue, we are continuing to utilize both internal and openly offered weather condition design assistance to form our projection expectations and will change as required,” stated Matt Lanza, CenterPoint’s Chief Meteorologist. “Still, with cold and a minimum of some ice anticipated in the area, we motivate clients and neighborhoods to be gotten ready for harmful travel on Sunday and a tough freeze, specifically Monday early morning.”

The present weather report for CenterPoint’s Houston electrical service area shows the capacity for ice build-up this weekend, based on upgraded projections. The business advises clients and neighborhood members to constantly presume downed lines or wires are stimulated and possibly hazardous if gotten in touch with. Remain at least 35 feet far from downed power lines or fallen wires and keep a safe range from items touching downed lines (tree limbs, lorries, fences, and so on) and right away report downed power lines to CenterPoint.

Extra resources
Following a number of days of actively getting ready for this weekend’s anticipated extreme winter season weather condition system, CenterPoint Energy triggered its Emergency situation Operations Center the other day early morning and protected more than 600 extra frontline employees for a broadened labor force of 3,300 employees and workers to attend to the approaching winter season storm.

Staging websites
The business’s 3 staging websites are tactically positioned to pre-position resources in areas where the winter season weather condition system’s effect is anticipated to be the most extreme. These websites will host roughly 3,300 employees and assist pre-position teams, lorries, devices and materiel required for remediation throughout its service area.

Public Authorities Coordination
CenterPoint continues to work carefully with federal government authorities and emergency situation companies to get ready for the approaching winter season weather condition system and continues to vigilantly keep an eye on weather condition designs and release winter mitigations throughout its electrical and gas facilities. CenterPoint is likewise actively working to set in motion emergency situation action resources and collaborating with pertinent regional emergency situation responders and federal government authorities in preparation for this weekend’s weather condition.

Winter preparations
The pre-winter security and preparedness actions taken by CenterPoint consist of:

  • Triggering its Emergency Situation Operations Center to collaborate action and remediation efforts;
  • Collaborating with the general public Energy Commission of Texas and the Electric Dependability Council of Texas (ERCOT) about statewide energy requires;
  • Interacting with clients to offer security and readiness info straight by means of e-mail and assistance keep clients notified and prepared;
  • Performing outreach to important care clients by e-mail, phone or text;
  • Examining and checking important electrical devices, consisting of all 270 electrical substations, carrying out improved tree cutting and performing examinations to get ready for wintery rainfall and cold temperature levels;
  • Placing Compressed Gas (CNG) trucks at 13 tactical areas to be released to supplement the gas system, if required;
  • Keeping An Eye On more than 100 weather condition stations throughout the Greater Houston location to boost situational awareness and storm preparation;
  • Contributed and set up more than 20 emergency situation backup generators at crucial areas throughout Greater Houston to enhance regional emergency situation readiness and action efforts; and
  • Carried Out more than 19,000 overall hours of emergency situation training in 2025 for numerous functional, emergency situation action and other workers and professionals to enhance extreme weather condition preparation and action efforts.

Supporting neighborhood readiness
As part of its continuous dedication to supporting neighborhood readiness and strength, the CenterPoint Energy Structure granted a $ 1 million, five‑year grant to The Redemption Army in 2015 to support catastrophe action abilities throughout the Greater Houston location. This grant supports operations at The Redemption Army’s Multi‑Purpose Warehouse in Houston, a vital local center that collaborates emergency situation relief efforts and provides vital services to susceptible populations– consisting of households, youth, elders, and people experiencing homelessness– throughout cyclones and other extreme weather condition occasions. Moneyed individually and economically independent from the energy, the CenterPoint Energy Structure continues to act as a driver for excellent by leveraging its resources to boost the security, strength and vibrancy of the neighborhoods CenterPoint serves. Find out more at CenterPointEnergy.com/ Structure.

Have a strategy and remain safe
CenterPoint motivates clients to prepare and have a strategy to remain safe throughout extreme winter season weather condition. Consumers can get storm-related security ideas at CenterPointEnergy.com/ ActionCenter — offered in English, Spanish and Vietnamese.

Consumers can likewise keep up to date on failures with CenterPoint’s Failure Tracker, offered in English and Spanish. The Failure Tracker is constructed to deal with increased traffic throughout storms, is mobile-friendly, available for those with specials needs and permits clients to see failures by county, city and postal code.

For the most recent updates, follow CenterPoint on X and see CenterPointEnergy.com/ ActionCenter.

About CenterPoint Energy, Inc.
As the only financier owned electrical and gas energy based in Texas, CenterPoint Energy, Inc. ( NYSE: CNP) is an energy shipment business with electrical transmission and circulation, power generation and gas circulation operations that serve more than 7 million metered clients in Indiana, Minnesota, Ohio and Texas. Since September 30, 2025, the business owned roughly $ 45 billion in possessions. With roughly 8,300 staff members, CenterPoint Energy and its predecessor business have actually stayed in business for more than 150 years. For additional information, see CenterPointEnergy.com

For additional information, contact:
Communications
[email protected]

SOURCE CenterPoint Energy



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