Fragmentation and complex user experience stay 2 of the most considerable challenges to cryptocurrency’s mainstream adoption, according to a brand-new market report. A lot of users now utilize a minimum of 2 wallets to handle their cryptocurrency financial investments.
The absence of interoperability throughout blockchains implies users require to produce several wallets to connect with various networks, with users having at least 2 wallets increasing by 16% over the previous year.
According to a research study report released by onchain user experience platform Reown and crypto intelligence company Nansen, 62% of crypto users reported utilizing a minimum of 2 wallets over the previous 3 months, up from 45% in 2024.
More than 18% of participants stated security was their leading issue associated to wallet usage, while 10.6% pointed out bad user experience as the greatest problem.
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AI combination might be next “development” for crypto wallets
” We’re at a turning point in the development of wallet UX,” according to Eowyn Chen, the CEO at Trust Wallet. “The next wave of users, particularly those originating from conventional Web2 or emerging markets, are bringing brand-new expectations that obstacle how we create tools and user interfaces.”
Chen stated wallets are moving from property storage tools to ending up being the main entrance to Web3 services, consisting of digital identity, monetary items, governance and video gaming.
” That’s why we see wallets developing into smart, individual buddies– tools that not just hold your properties, however comprehend your behaviour, choices, and requires,” she stated.
Chen included that incorporating expert system representatives might assist users browse Web3 as quickly as they go shopping online, while likewise minimizing dangers from frauds such as phishing attacks. These frauds generally include deceiving victims into sending out properties to phony wallet addresses.
The requirement for more robust wallets ended up being more obvious after an unidentified opponent took $330 million worth of Bitcoin (BTC) in a social engineering fraud from a senior United States person, Cointelegraph reported on April 28.
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Mobile wallets control, hardware wallet use rising
Out of the 1,000 surveyed individuals, 51% of users chosen utilizing a mobile wallet, below 54.8% in 2024.

Just 10% of the participants chosen utilizing a hardware wallet, up from simply 7% a year earlier, signifying that hardware wallets are gradually getting traction amongst advanced crypto users. Nevertheless, just 3% of brand-new financiers reported utilizing a hardware wallet.
Social wallets, which are linked to a user’s e-mail or other social account and need no seed expression, have actually “changed onboarding,” and are at the “leading edge of UX development, rapidly embracing innovations like passkey signers and gas abstraction,” according to Derek Rein, primary technical officer at Reown. He included:
” Most importantly, they focus on easy, simple style, users should not require to comprehend gas tokens or chain changing simply to negotiate.”

Nevertheless, users are still reluctant, with 39% of surveyed participants stating that enhanced security and trust would assist them embrace social wallets.
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